Director of Communications/Community Outreach

Full Employment Council, Inc.   KANSAS CITY, MO   Full-time     Management
Posted on November 14, 2023

Director of Communications/Community Outreach

Reports to: President/CEO

The individual in this position will support all levels of the Full Employment Council (FEC), workforce, Investment Board, and stakeholder networks. This person will work directly with FEC executive leadership on a myriad of tasks including the following:


Community Engagement:

  • Lead and coordinate the development of the FEC communications.
  • Provide support to FEC locations; in developing employer/job seeker testimonials by region and office as directed by senior management.
  • Provide lead logistical support for organization functions.
  • Build strong working relationships with local media resulting in timely media planning, including communities need.
  • Work with marketing agents to build awareness and two-way dialogue between FEC and Greater Kansas City community and FEC Stakeholders
  • Manage meaningful online outreach to diverse audiences via social media including bloggers, Twitter, Facebook, YouTube, etc.
  • Manage social media campaigns.
  • Work with FEC management staff and external stakeholders to develop information releases and other media events.
  • Able to multitask and work within deadlines in a fast-paced environment.
  • Work with various communication vendors to effectively communicate FEC events.
  • Work with operation managers and staff to attend community outreach events.
  • Build effective relationship with all Partners and Stakeholders. 


  • Must be able to compose and edit written documents for public dissemination including brochures information and handouts, policy manual etc. 
  • Responsible for creating and distributing regular e-newsletter to Board of Directors, 

      clients, and stakeholders. 

  • Publish monthly and quarterly newsletter, via social media and other means.
  • Able to plan and implement different social media forms to help promote recognition of the FEC brand and programs. 
  • Able to design and create marketing outreach materials such as articles, brochures, projects, press releases, event announcements, company newsletter, trade-show collateral, and reports. 
  • Able to devise and maintain budgets.  Advertise to effectively deliver message of FEC to promote specific events. 
  • Engage in communication with partners, community stakeholders and other organizations as directed.

Knowledge and Experience Required:

  • Strong organizational, written, and oral communication skills
  • Proficient in Microsoft Office programs and Adobe Creative Suite
  • Knowledgeable of the local business and civic communities
  • Two-three years experience in executive communications, event management, and organizational brand management


  • Bachelor’s degree in communications, marketing, or equivalent in work experience at the leadership or functional level, dependent upon position
  • Two-three years experience in executive communications, event management, and organizational brand management
  • Proficient in Microsoft Office programs and Adobe Creative suite

Products Outputs:

Develop annual work plan to be submitted to Chief Executive Officer for review and approval.  Work plan will be a primary basis for annual evaluation along with annual review components.


Approved by CEO/COO and updated at lease monthly with current events, customer testimonials, employer testimonials by sector and program.

Brochure Updates:

In convert with regional managers update and provide brochure updates to CEO.

Annual Reports:

Develop and comprise annual reports in conjunction with managers outlining accomplishments by jurisdiction and region for Eastern Jackson County and KCV board regions/FEC board.  All annual reports should be completed and submitted to CEO for review.

 Proactive Media Strategy:

Develop and secure placement in community strategies generating at least three areas for communication.  Should be reviewed with peer level associates before submission to senior management for review.

Requirements: Submit writing sample/example of work

Apply in person at the Full Employment Council/Missouri Career Center

Location: Central City, 1740 Paseo, KCMO, (M-F 8-5)

Or apply online at or

Posted 11/9/2023

Applications accepted until position is filled 

EOE/AA/M/F/V/ADA               E-Verify Employer

The Full Employment Council, Inc. is an Equal Employer/Program.  Auxiliary aids and services are available upon request to individuals with disabilities.  All voice telephone numbers may be reached by persons using TTY/TDD equipment via the Missouri Relay services at 711.